Privacy Policy

1. Introduction

Tenriva ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tenriva.com and use our identity lifecycle management platform for Microsoft 365.

2. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, company name, and company size when you submit a demo request or contact form.
• Usage data: Pages visited, time spent on the site, referring URLs, and browser/device information collected automatically.
• Microsoft 365 data: When you connect your tenant, we access user directory information, license assignments, and group memberships via Microsoft Graph API.

3. How We Use Your Information

• To provide, maintain, and improve our identity lifecycle management services.
• To respond to your enquiries and process demo requests.
• To send you service-related communications, including updates and security notices.
• To analyse usage patterns and improve our website and platform.
• To comply with legal obligations and enforce our terms.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with trusted third-party service providers (e.g. hosting and email services) who assist us in operating our platform, subject to confidentiality obligations. We may also disclose data when required by law or to protect our rights.

5. Data Security

We implement security measures to protect your data, including encryption in transit (TLS) and access controls. However, no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Audit logs are retained in accordance with your organisation's compliance requirements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict processing of your data.
• Data portability.
• Withdraw consent at any time (where processing is based on consent).

To exercise these rights, please contact us at info@tenriva.com.

8. Cookies

Tenriva uses essential cookies to keep the site functioning. Read the cookie notice for details. Analytics cookies stay off unless we enable them with refreshed consent wording.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at info@tenriva.com.